Privacy Policy

This website is owned and operated by Heritage Group Homes, Inc., a 501(c)(3) non-profit organization headquartered in Pomona, CA with locations throughout California.

Heritage is committed to protecting the privacy of our visitors and our clients. This privacy policy discloses how we collect, protect, and use information online. By using the pages on this site, you are accepting the practices described in this Privacy Policy.

If our policy practices change in the future, we will let you know by posting the policy changes with a modification date on this page. However, we will treat all personal information we collect (if any) in accordance with the privacy notice in effect at the time the information is collected.

Heritage online properties comprise of, but are not limited to, all pages found under, including our online blog and our destination sites, such as our social media accounts (facebook, twitter, Instagram, etc…).

As used in this Privacy Policy, “Personal Identifiable Information” can include the information provided to us on applications, response forms and online donations. Your personally identifiable information will be used to contact you, if necessary, in response to your inquiries.

We do not sell, share, or intentionally make your personally identifiable information available to third parties or the general public. We do not collect personally identifiable information from individuals unless they provide it to us voluntarily and knowingly. This means we do not require you to register or provide information to us in order to view our website.

Data collected through voluntary submission is used solely by Heritage, or by secure vendors (Paypal, Elevation) who process the data for donations. We do not sell information you provide to us online to third party service providers. We will only share personally identifiable information with third parties when:

  1. The person submitting the information authorizes us to share it.
  2. Sharing the information is a necessary operation of the site, for instance, to process a credit card transaction/donation.
  3. We are required to by law.

Heritage chooses only vendors who have stringent privacy and security policies, however, Heritage has no control over, or responsibility for the data collection and use practices of third parties that process online transactions.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protections Act of 2003 (OPPA). We therefore will not knowingly distribute your personally identifiable information to outside parties without your consent. It is important for you to understand this law if you are a resident of California; we encourage you to read more about OPPA.

Children’s Online Privacy Protection Act Compliance

The Children’s Online Privacy Protection Act (COPPA) protects the personal information of children under the age of 13. This applies to individually identifiable information about a child that is collected online, such as full name, home address, email address, telephone number or any other information that would allow someone to identify or contact the child. The Act also covers other types of information—for example, hobbies, interests and information collected through cookies or other types of tracking mechanisms—when they are tied to individually identifiable information. It is important for you to understand this law; we encourage you to read more about COPPA.

We are in compliance with the requirements of COPPA as we do not knowingly collect any information from anyone under 13 years of age. Our website and destination sites are all directed to people who are at least 13 year old or older. We are dedicated to safeguarding any personal information collected online and to helping everyone have a positive experience on the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

Parents/guardians can revoke their consent and ask that information (if any) about their children to be deleted by contacting our offices at To do this, or to review personal information collected from children, we must verify the identity of the requesting parent. When a parent revokes consent, we will stop collecting, using, or disclosing information from that child (if any has been collected). To respect the privacy of parents/guardians, information collected and used for the sole purpose of obtaining verifiable parental consent or providing notice is not maintained in retrievable form by the site if parental consent is not obtained after a reasonable time.

Use of Cookies

Visitors should be aware that non-personal information and data may be automatically collected by the Heritage’s website through the use of “cookies.” “Cookies” are small text files a website can use to recognize repeat visitors, facilitate the visitor’s ongoing access to and use of the site, and allow a website to track usage behavior and compile aggregate data that will allow content improvements. Cookies are not programs that come onto a visitor’s system and damage files. Generally, cookies work by assigning a unique number to the visitor that has no meaning outside the assigning site. If a visitor does not want information collected through the use of cookies, there is a simple procedure in most browsers that allows the visitor to deny or accept the cookie feature. Heritage may utilize “cookie” technology only to obtain non-personal information from its online visitors in order to improve visitors’ online experience and facilitate their visit within our site.
In addition, we may also use third-party service providers to serve ads (such as Google Ads) when you visit our website. These companies may use non-personally identifiable information (that is, not including your name, address, email address, or telephone number) about your visits to this and other destination sites in order to provide advertisements about goods and services of interest to you on this or other destination sites.

Links to other Websites and Services

This site may be linked to other sites and services that are not maintained by Heritage. Other websites have their own privacy policies, which you should review prior to visiting them. We have no responsibility for linked websites and provide these links solely for the convenience and information of our visitors. Nonetheless, we seek to protect the integrity of our website and welcome any feedback about these third party links via our email.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Our Security Safeguard

The safety and security of your online experience is of the utmost concern to us. We ensure the appropriate physical, electronic, and managerial procedures are in place to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online (if any).

Credit Card Safety

Protecting the safety of your credit card information is also important to us. Our agency uses vendors that use Secure Sockets Layer (SSL) technology to protect the security of your credit card information as it is transmitted to us. SSL is the industry standard in Internet encryption technology, which is a highly sophisticated method of scrambling data as it travels from your computer to our website servers. Credit card numbers are also encrypted when our third party vendors store your donation/other information and whenever we transfer that information to other participating merchants.

To make sure you are accessing our secure server before you submit personal financial information, look at the lower left-hand corner of your browser. If you see an unbroken key or a closed lock (depending upon your browser), then SSL is active. Or you can also double-check for security by looking at the URL or Address line of your browser. If you have accessed a secure server, the first characters of the address in that line should change from “http” to “https.”

After a transaction/online donation, your private information will not be stored on our servers as mentioned above our agency uses a third party service provider using SSL technology.
For your protection against unauthorized access to your password and to your computer be sure to sign off when finished using a shared computer.

If you are under 18, you need parent/guardian permission to use a credit card to make purchases/donations online.

How to Contact Us

If you have any questions about our Privacy Policy, you can call 909-599-8222 or email with your questions and we will get back to you as soon as possible. You may also write to us or visit us at:

Heritage Group Homes, Inc.

158 Gentry Street

Pomona, CA 91767

909-599-8223 Fax